Degraded user consent capability
Feb 12, 09:52 UTCResolved - Between 7:30 and 9:30 UTC we have observed increased error rate on user consent capability (accepting consent for apps). We have found root cause (excessive traffic from one...
View ArticleConfluence Cloud V2 API Encoding Issue
Feb 13, 01:48 UTCResolved - Apps and consumers of any Confluence Cloud V2 APIs that sent requests containing characters that do not conform to the ISO-8859-1 character encoding standard have been...
View ArticleErrors while invoking forge functions for newly installed apps
Feb 14, 02:26 UTCResolved - We are now marking this incident as resolved.We apologize for any inconveniences this may have caused you, your team, and our mutual customers.Feb 14, 00:04 UTCMonitoring -...
View ArticleHOT-107523 - High MongoDB CPU usage.
Feb 14, 19:56 UTCResolved - The incident has been resolved and the App Versions History functionality is working as expected.Feb 14, 17:58 UTCIdentified - The issue has been identified and the fix is...
View ArticleService Disruptions Affecting Atlassian Ecosystem Platform
Feb 14, 23:20 UTCResolved - Between 2024-02-14 8.18pm UTC and 2024-02-14 10:19pm UTC, the Atlassian platform suffered an outage that affected all Ecosystem supporting services. During this timeframe,...
View ArticleSome apps with user search were returning an empty user list
Feb 15, 00:13 UTCResolved - We have now resolved an issue where some apps across Jira and Confluence that utilized user search APIs were returning an empty user list. The impact started on Monday 11th...
View ArticleConnect authentication returning 401 Unauthorised for all Forms API requests
Feb 17, 16:00 UTCResolved - We have now resolved an issue where apps accessing the Forms API via Connect authentication were returning a 401 Unauthorised response. This impacted all calls to the Forms...
View ArticleMarketplace Reports Maintenance
Feb 17, 17:00 UTCCompleted - The scheduled maintenance has been completed.Feb 17, 03:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 16,...
View ArticleLogs for some apps were not available in dev console for some Forge Lambda apps
Feb 21, 04:24 UTCResolved - We identified 4 apps which were newly deployed during the time of impact, where logs will not be seen in dev console during the impact timeframe. The issue is resolved now...
View ArticleUser impersonation for Connect apps is not working
Feb 28, 17:21 UTCResolved - On 28th Feb between 12:15 UTC and 15:20 UTC Connect apps were unable to perform user-impersonation operations and failed to execute. This had a widespread impact on all...
View ArticleJira OAuth 2.0 REST calls are returning incomplete data for some endpoints
Feb 29, 18:27 UTCResolved - Since Monday 26th Feb some of Jira OAuth 2.0 REST calls that result in returning an empty or incomplete set of data for issue related endpoints (some of identified endpoints...
View ArticleDelayed transactions data in Marketplace reports
Mar 8, 10:25 UTCResolved - The fix is in place and transactions data is up-to-date and flowing as expected. The incident is resolved.Mar 8, 08:07 UTCIdentified - We have identified the issue and...
View ArticlePrivate listings token are not working for Marketplace apps.
Mar 18, 03:28 UTCResolved - The incident has been resolved after monitoring the fix.Mar 15, 05:45 UTCMonitoring - The fix for the issue has been deployed and verified to be working as expected. Team...
View ArticleForge hosted storage scheduled platform migration (no outage)
Mar 20, 05:24 UTCCompleted - The scheduled maintenance has been completed.Mar 20, 05:23 UTCUpdate - The migration has been completed. All apps are now on the new platform backing Forge hosted...
View ArticleMarketplace reporting data is delayed
Mar 20, 06:36 UTCResolved - This incident has been resolved.Mar 20, 05:34 UTCMonitoring - Reports are up-to-date now and we will continue to monitorMar 20, 02:52 UTCInvestigating - We are noticing...
View ArticleMarketplace transaction reports maintenance
Mar 23, 10:30 UTCCompleted - The scheduled maintenance has been completed.Mar 23, 03:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 22,...
View ArticleSome paginated queries in Forge hosted storage kept repeating the last page
Mar 26, 03:17 UTCResolved - We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating the last page. The incident was detected by our internal...
View ArticleForge Hosted Storage Scheduled Data Residency Rollout
Mar 28, 03:12 UTCIn progress - We have started the rollout of data residency for Forge hosted storage, where data will be moving to the same location as the host product. We expect the rollout to be...
View ArticleScheduled maintenance for adding New pricing tiers for Jira app pricing on...
Apr 1, 13:30 UTCCompleted - The scheduled maintenance has been completed.Apr 1, 09:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 1, 04:01...
View ArticleConnect WebPanel in Confluence extension point atl.general is not visible
Apr 3, 09:47 UTCResolved - This incident is now mitigated.The change which introduced this regression has been identified - it was deployed at 2024-04-02 18:15 UTC.A fix has been deployed at 2024-04-03...
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